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        USB Solutions >> USB over Network >> connection issue to virtual machines
        
(Message started by: mconsidi on May 7th, 2008, 1:12pm)
Title: connection issue to virtual machines
Post by mconsidi on May 7th, 2008, 1:12pm
Hi,
we run USB over Network as a means to connect virtual machines to two HASP devices. Unfortunately, we had another machine connected that seems to have been shut down without closing the connection to the server properly.

We disabled and reenabled the affected device, which seems to have closed the connection, but now we are unable to reconnect the appropriate virtual machine. Meanwhile, another device is still working appropriately, and connected to a different vm.

What is the correct way to deal with this issue?

Thanks!
Title: Re: connection issue to virtual machines
Post by Andrew on May 8th, 2008, 4:44am
Hi,
It should handle it correctly.
Try to unshare 2 devices,
then remove devices on client side (if there are any devices still present),
then unplug and plug devices physically,
share devices
and try to connect them again
(note: you can use "connect by Device ID" option on the client side, to connect specified HASP (if your HASPs are identical).

Thanks!
Title: Re: connection issue to virtual machines
Post by mconsidi on May 8th, 2008, 8:06am
This has gone downhill, unfortunately. The Windows is now unable to properly recognize the hasp devices, and the USB over Network server is giving me an error message when I try and start it up.

Program cannot start because of the following error: Error (2).Module: FtShellApp (216).

Title: Re: connection issue to virtual machines
Post by Andrew on May 15th, 2008, 8:18am
Hi,
Yes, it seems you need 3.4 version to fix the issue.
This version will be published in 2 days.

Thanks!
Title: Re: connection issue to virtual machines
Post by mconsidi on May 15th, 2008, 8:37am
Will this require us to buy a new license?
Title: Re: connection issue to virtual machines
Post by Andrew on May 16th, 2008, 5:26am
No, your key will work fine there.
Title: Re: connection issue to virtual machines
Post by Adrian on May 20th, 2008, 1:46am
Hello,

we have the same problem on a normal windows 2000 pc.
When exactly will the new version be published?
Title: Re: connection issue to virtual machines
Post by Andrew on May 22nd, 2008, 7:59am
Hello,
We've released 3.4 version of USB over Network.
Feel free to try how it works for you.

Thanks!
Title: Re: connection issue to virtual machines
Post by mconsidi on May 22nd, 2008, 8:21am
Thanks!
A little bit of a tangent, will there be any incompatibility issues if we do not update all the clients at once?

Will prior versions of clients be able to use the 3.4 server?
Title: Re: connection issue to virtual machines
Post by Andrew on May 25th, 2008, 11:35pm
Hi,
USB over Network 3.3.10 should work fine with 3.4.
In any case, it's recommended to upgrade both sides.

Thanks!
Title: Re: connection issue to virtual machines
Post by mconsidi on May 27th, 2008, 6:57am
Ours wasn't working until we upgraded the clients, but our virtual machines are running 3.4 now and working great! We'll definitely post if something goes wrong.